News > Bata Industrials keeps quality of organisation high

Bata Industrials strives to achieve the highest level of quality management systems. Customer satisfaction and good management of the business processes are vital to achieving this goal. The recently obtained ISO 9001 is a testament to this, adapted to the latest norm. The ISO 9001 norm was first awarded to Bata Industrials in 1996. For Bata, this means supplying safety footwear that complies precisely with the legal requirements established for these products, the ultimate result of which is a satisfied customer. Every three years an independent organisation investigates whether or not Bata Industrials still satisfies the requirements of the ISO 9001 norm. But in the meantime, Bata has naturally not sat idly by. The company invests continuously in its quality management systems. For example, it continues to satisfy the requirements and needs of customers, and to meet the legal requirements applicable to safety footwear. However, this also involves the management and mapping out of the business processes. In addition, Bata works closely with institutes of higher education on studies to maintain the organisation’s high level of performance as well as to make improvements on an ongoing basis. Click here to see the new EN ISO 9001:2008 certificate.